What does EZLogs actually do?
It records every request, background job, and database change in your app, links them by user action, and turns each chain into one plain-English card — so anyone on your team can read what happened, not just the engineers.
Will it slow down my app?
No. The agent runs out-of-band: events are buffered in memory and shipped to EZLogs over a separate connection. If our service is down, the agent fails open and your app keeps running. Average overhead in benchmarks: under 1 ms per request.
What happens if EZLogs is down?
Your app keeps serving traffic. The agent buffers up to 10,000 events in memory and retries with exponential backoff. If the buffer overflows, it drops the oldest events — never the customer's request.
How is this different from Datadog, New Relic, or Honeycomb?
Those tools are for engineers, and they answer "is the system healthy?" EZLogs is for everyone, and it answers "what happened to my customer?" We don't compete with metrics. We're the layer above them.
Do you store my customer data?
We store the events your app sends us — request paths, job names, table names, and the before/after values you explicitly capture. We do not store request bodies, response bodies, or full database rows unless you opt in. Field-level redaction is on by default for any column matching password, token, secret, key, or *_at timestamps.
What languages and frameworks are supported today?
Ruby on Rails (Sidekiq, ActiveJob, ActiveRecord) and Next.js (App Router, Pages Router, Server Actions, Prisma, Drizzle, supabase-js, BullMQ, Inngest, Trigger.dev, Upstash, Supabase Queues). FastAPI is next.
Can I self-host?
Not yet. Self-host is on the post-launch roadmap. If self-hosting is a hard requirement for you, email us — we want to talk.
Is the AI explanation accurate?
The AI only writes sentences using the structured events your app actually sent. It never invents data. If it doesn't know, it says so. Every generated explanation is cached and reproducible — re-running the same action produces the same words.